Refund policy

🔄 RETURNS & REFUNDS POLICY

Due to health, safety, and regulatory reasons, the following items are FINAL SALE:

  • E‑liquids

  • Disposable vapes

  • Coils, pods, and consumables

Hardware Returns (Canadian Industry Standard)

Hardware devices are covered ONLY for manufacturing defects (DOA):

  • Must be reported within 7 DAYS of delivery

  • Item must be unused and in original packaging

  • Proof of purchase is required

  • Physical damage, misuse, or wear & tear are not covered

Approved cases will be replaced or refunded at our discretion.

Refund Processing

  • Refunds are issued to the original payment method

  • Processing time: 5–10 BUSINESS DAYS after approval

📧 [EMAIL ADDRESS]